Privacy Policy
This Privacy Policy explains how Blackdoor collects, uses, and protects personal information through this website and related contact flows.
Scope:
- Public website traffic and analytics events
- Contact and lead intake submissions
- Chat assistant interactions on public pages
Data we collect:
- Contact details you submit (for example name, email, and message)
- Basic usage telemetry required for product and conversion improvement
- Session-level interaction metadata for routing and support quality
How we use data:
- Respond to inquiries and coordinate follow-up
- Operate, secure, and improve Blackdoor services
- Generate aggregated KPI reporting without exposing personal details publicly
Data retention:
- Retention windows are limited to operational and legal needs
- We review and prune stale records on a recurring cadence
Your choices:
- Request access, correction, or deletion of your submitted information
- Opt out of non-essential outreach communications
Contact:
- Privacy requests:
hello@blackdoor.ai